Our Shipping Policy
- FREE standard shipping on all orders (2 working days for Canada, 5 working days for the USA).
- EXPEDITED shipping available for an additional charge (delivers in 2–4 business days).
- We ship via USPS or FedEx based on product weight and shipping address.
- Shipping days: Monday – Friday (Holidays not included).
- We cannot change the declared value for international shipments.
- We reserve the right to cancel any order.
- All packages are shipped with tracking numbers.
- Some packages may require signature confirmation.
Our Return Policy
- If an item is defective, please contact us within 15 days for a replacement or refund.
- We ensure quick & easy returns within 15–20 days for most products.
- No restocking fees when the item is returned in its original condition.
- Replacement products will be provided if available; otherwise, you may choose another product or request a refund.
- All return/replacement items will include a tracking number.
- All items are inspected and tested before refunds are issued.
- We provide a full refund for defective original items that are returned to us.
Printer Trooper Inc